10

Research notes and communications strategic groups: A comment

Year:
1989
Language:
english
File:
PDF, 269 KB
english, 1989
12

Stock market reactions to customer service changes

Year:
1995
Language:
english
File:
PDF, 1.17 MB
english, 1995
17

Performance Effects of Three Foci in Service Firms

Year:
1992
Language:
english
File:
PDF, 487 KB
english, 1992
21

Strategic Groups: A Comment

Year:
1989
Language:
english
File:
PDF, 233 KB
english, 1989
23

Stock Market Reactions to Customer Service Changes

Year:
1995
Language:
english
File:
PDF, 557 KB
english, 1995